Apple announces iMac (27-inch) 3TB Hard Drive Replacement Program; how to check yours

Apple iMac 27-inch 2012Today, this announcement came from Apple’s support site:

Apple has determined that a very small number of 3TB hard drives used in 27-inch iMac systems, may fail under certain conditions. These systems were sold between December 2012 and September 2013.

Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.

Apple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program. If you have not been contacted, but think you have a 3TB hard drive, you can enter your serial number below to see if it’s part of this program.

How to check to see if your iMac qualifies for this replacement program: Head to this page on the Apple support site. You’ll need to have the serial number of your iMac handy. It may be found on your purchase receipt. If that’s not readily available, here’s a page on Apple’s site that describes several methods of finding it.

Replacement Process: Does your iMac qualify? Apple recommends replacing affected hard drives as soon as possible. As an Apple Premium Service Provider, Connecting Point is fully capable of taking care of this replacement, regardless of where you purchased your iMac. Contact Connecting Point SERVICE as soon as possible to facilitate your repair:

Back up everything on your iMac before you bring it in to us. This part is important. You’ll need to re-install your operating system, other applications, and any documents or data after your hard drive is replaced. If you would like Connecting Point SERVICE to take care of this for you, we’re more than happy to do so – but we’ll have to charge for that part of the repair.

Other details: If you believe you have paid for a repair or replacement due to this issue, contact Apple regarding a refund. This worldwide Apple program does not extend the standard warranty coverage of the iMac. The program covers affected iMac models until December 19, 2015 or three years from its original date of sale, whichever provides longer coverage for you.

VIDEO: Apple posts ‘Backstage’ parody sketch from Monday’s WWDC keynote

Apple Worldwide Developers Conference June 8-12, 2015 in San FranciscoTo kick off this year’s Worldwide Developers Conference on Monday morning, Apple presented a video lampooning the lengths to which companies go to produce gala keynote presentations. The sketch stars SNL’s Bill Hader as the director “rehearsing” for the WWDC keynote – with disastrous results. It also features a number of celebrity cameos, shout outs to popular apps, and inside references to Silicon Valley culture.

Learn about this morning’s WWDC announcements in real time via Apple livestream, tech site liveblogs

Apple Worldwide Developers Conference June 8-12, 2015 in San FranciscoApple’s 2015 Worldwide Developers Conference (WWDC) launches with a keynote this morning. Expect big announcements about the next versions of OS X and iOS, along with developer-centric news about the Swift programming language and a Software Development Kit (SDK) for the Apple Watch. You can read some educated guesses about additional announcements over on Ars Technica.

If you’d like to experience each technological bombshell as it lands, Apple will be broadcasting the keynote live on their site – but you’ll only be able to watch it in their Safari browser, running on either a Mac or an iOS device, or on a 2nd-generation or later Apple TV.

In addition, a number of tech and business sites will be liveblogging the event:

Deal of the Week | June 5th, 2015: Assorted SKECH iPhone cases for 99 cents (reg. $20-$35)

Deal of the Week at Connecting Point - Asst. SKECH iPhone covers for 99 cents eachTHIS WEEK: Assorted SKECH iPhone Covers for just 99¢ each (reg. $19.99 – $34.99)

One of the best DOTW’s we’ve ever offered! No, none of these cases will work with iPhone 6 or iPhone 6 Plus. But if you have an iPhone 4, 4S, 5, 5S or 5c, check underneath those couch cushions. All you’ll need is 99 pennies to own a stylish, high-quality, brand-name case worth many, many times more than that.

These cases retail for as much as $35, but as this week’s DOTW, we’re positively obliterating that price and selling every model for just 99 cents!


This offer runs from Friday, June 5th to Thursday, June 11th, 2015, or while supplies last. Sorry, no rain checks.BANNER-DOTW_yellow_reflect_640x160

Deal of the Week | May 29th, 2015: Belkin WeMo SWITCH 2-Pack for $49.99 (reg. $99.99)

Belkin WeMo SWITCH 2-Pack for $49.99 at Connecting Point (reg. $99.99)It’s the home remote that uses your smartphone to control devices.Connect your power outlets to your Wi-Fi home network and control your devices from anywhere you have an Internet connection. Works with iPad, iPhone, iPod touch, and Android.

This starter pack gives you two remote outlets, a great way to get started on building a complete home automation network. Belkin makes dozens of additional accessories and controllers, so you can build out on this for years to come.

And we’ll make it as affordable as possible. These two-packs normally sell for $100, but as this week’s DOTW, we’re slashing that price in half!

This offer runs from Friday, May 29th to Thursday, June 4th, 2015, or while supplies last. Sorry, no rain checks.

DADS AND GRADS MAC SALE kicks off tomorrow; Hot 98.9 remote, Disneyland vacation promo Sat., May 30

So here we are: Graduation and Father’s Day. What’s the best gift for your dad or grad?Connecting Point's DADS AND GRADS MAC SALE - May 29th-June 1st, 2015

Connecting Point has a simple solution for both: A new Mac!

College-bound grads get a competitive edge with a new MacBook, MacBook Air, or MacBook Pro.

And Dad gets something he’ll use and appreciate all year ‘round with a portable Mac — or maybe he’d prefer the sleek, all-in-one brilliance of an iMac desktop.

Connecting Point Gift CardConnecting Point wants to make it easy. This weekend, buy any new Mac with AppleCare, and get a $50 Connecting Point gift card.

EPSON Expression XP-310 All-in-OneYou may also opt to get a highly capable $100 EPSON Expression XP-310 All-in-One printer/scanner/copier/fax for half price!*

Original Apple iMac from 1998, in Bondi blueAnd if you bring in your old computer, Mac or PC, working or not, we’ll give you an additional $50 credit toward your new Mac. And yes, you can combine this with both of the first two offers, saving yourself $150 in the process.

Get your new Mac from the the experts who know Apple best. Connecting Point offers four decades experience, introductory classes, free iCoach sessions, special financing, and complimentary up-and-running tech support.

It’s the DADS AND GRADS MAC SALE at Connecting Point, this weekend, Friday, May 29th through Monday, June 1st.

Disneyland Family Vacation for four giveaway, courtesy Connecting Point and Hot 98.9 FMAnd right smack in the middle of the sale, on Saturday, May 30th, we’ll be hosting a live radio remote with Hot 98.9 FM from 11 am to 1 pm. During the broadcast, stop by in person to enter for a chance to win a Disneyland Family Vacation Giveaway, a vacation package for four that includes three-day/one park-per-day Park Hopper passes, a $500 Visa card credit, $800 lodging and airfare. (See official contest rules here.)


Apple, the Apple logo, Mac, MacBook, MacBook Air, andMacBook Pro are trademarks of Apple Inc., registered in the U.S. and other countries. AppleCare is a service mark of Apple Inc.

Deal of the Week | May 22nd, 2015: 2-in-1 LED Flashlight / Laser Pointer for $2.99 (reg. $10.99)

2-in-1 LED Flashlight/Laser Pointer for $2.99 (reg. $10.99)This is a whole lot of illumination for less than three bucks.

You get an incredibly useful flexible-neck LED flashlight, perfect for peering into dark nooks and crannies and shedding light in tight spots. It even has a magnetic base, for hands-free operation. And you also get a laser pointer, perfect for beaming a bright red pinpoint for presentations, lectures, and demonstrations. (And if you have a dog or cat, brace yourself for hilarity: The laser pointer makes them mental.)

It’s small enough (just 2.65 by .75 inches) to fit in pocket, purse, glove box, tackle box, gun cabinet, backpack, bicycle bag, junk drawer – just about anywhere. And at this price, you can afford to keep one in all of those places. It comes with three LR44 batteries already installed – and even includes an extra three for good measure! Normally, these retail for $10.99, but as this week’s DOTW, they’re a steal at just $2.99.

ALERT: Medford phones are having issues

We’ve been experiencing some Charter-based telephone problems at our Medford location this morning. If you are unable to reach us via our regular number, please call 1-347-292-1304.

We apologize for the inconvenience.